Refund policy
Return:
You may return your order without reason up to 14 days after receipt. You do this in writing, stating the bank account number used via mail@saskiavis.com. After cancellation you have another 14 days to return your order. Send this -if reasonably possible- in original condition and packaging return to: Saskia Vis, Cor van de Meerstraat 57 - 2132 ZX Hoofddorp - The Netherlands. You will then receive the full invoice amount, including the paid shipping costs, within 7 days (this only applies to Europe).
The costs for returning to the webshop are for your own account.
Exchange product?
Do you want to exchange your product? That's no problem at all. You can contact mail@saskiavis.com for this. You do, however, bear the costs for returning the product.
I have provided a wrong delivery address!
Accidentally entered a wrong delivery address? Please contact us as soon as possible. We will then try to change the order for you.